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q2 2026
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Case Study

All-in-One for
Service Companies.

Mainteny became the go-to platform for maintenance companies across Europe. We replaced the paperwork and made field operations seamless.

SaaSField Service
Visit Live Site
ClientMainteny
Timeline10 Months
ServicesProduct · Engineering · Mobile
Year2023
1 / 4
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Hero
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Features
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Mid-page
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Companies
0K
Field Techs
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First-Time Fix
0.0%
Uptime
0
Languages
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Countries
The Challenge

The Mainteny
Engine

Maintenance companies juggle CRMs, dispatch boards, invoicing, and stacks of paper. Field techs lose hours chasing job details that should live on their phone.

The Problem

Fragmented Systems &
Cognitive Overload

Disconnected tools meant duplicated data entry and a 30% rate of incomplete first visits.

Our techs were doing two jobs — one in the field and one on paper at the end of the day.

COO, Mainteny
How We Built It

System Flow
Architecture

A distributed orchestration layer connecting data pipelines, neural routing, and intelligent caching.

CR

CRM

Customer, asset, and contract management built around recurring service.

DI

Dispatch

Drag-and-drop scheduling with skills-based routing and travel optimization.

MO

Mobile

Offline-first technician app with checklists, signatures, and parts capture.

IN

Invoicing

Automatic invoice generation from completed jobs with VAT compliance.

PA

Parts

Inventory tracking across vans and warehouses with auto-reorder thresholds.

AI

Office AI

AI assistant that drafts quotes, summarizes calls, and triages tickets.

Engineering

Key Engineering
Features

01

Dispatch Board

Real-time view of every tech, job, and asset on a single screen.

02

Tech App

Mobile workflows for check-in, photos, signatures, and parts.

03

Quoting

Templated quotes with margin guardrails and one-click approval.

04

Recurring Service

Contract-driven scheduling for preventive maintenance plans.

05

Customer Portal

Self-serve booking, invoices, and service history for end customers.

06

Reports

Profitability, utilization, and SLA reporting out of the box.

The Stack

The Neural Stack

A high-performance foundation supporting microservice scalability and deep learning dispatchers.

Mobile
tech_app
React Native
Backend
service_engine
Node.jsPostgreSQL
Frontend
dispatch_ui
Next.js
Infrastructure
cloud_base
AWS
Engineering

Engineering
Protocols

The engineering patterns and operational practices that keep Mainteny running at production scale.

ResilienceHow the system stays up under pressure
01

Offline-First

Tech app keeps working with no signal and resolves conflicts on sync.

CRDT
02

Multi-Region

Active-active deployment across EU regions with failover.

EU Resident
03

Zero-Downtime

Rolling releases and schema migrations with no service interruption.

Always-On
Mainteny is now the operating system for our field operations. WesternWells built the product our customers love.
COO, Mainteny
Let's build.
accepting · 2 builds · q2 2026

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